Samsung Washer IE Error Code: Causes and Fixes

Editorially reviewedUpdated 2026-02-20

Quick answer: Water fill delay

What you’ll notice

Washer does not fill to the required level within the allotted time; cycle pauses at the start.

Samsung Washer Code IE medium severity
Samsung models: Samsung front-load pump filters (WF series) are behind a push-open panel at the lower-right of the front fascia; top-load models (WA series) have no user-accessible filter. The SmartThings app can read active error codes on Wi-Fi-enabled models and often clarifies which sub-component triggered the fault.

Common causes

  • Shut-off valve behind the machine partially or fully closed
  • Kinked water inlet hose
  • Clogged inlet filter screens at the back of the machine
  • Low household water pressure (below 0.5 bar / 7 psi)

Step-by-step fix

  1. Check that both hot and cold shut-off valves are fully open.
  2. Inspect the inlet hoses for kinks.
  3. Turn off the water, disconnect the hoses at the back of the machine, and pull out the small mesh filter screens with needle-nose pliers.
  4. Rinse the screens under running water and reinstall.
  5. Reconnect hoses, restore water, and run a quick cycle.

Tools you may need

Needle-nose pliersSmall brushBucket

Prevention

  • Leave shut-off valves fully open when the machine is in use.
  • Replace inlet hoses every 5 years — older rubber hoses can collapse internally.
  • Fit braided steel hoses to reduce kink risk.

When to stop DIY

Call a technician if pressure and filters are fine but the machine still won't fill — the inlet solenoid valve may need replacement.

FAQ

What does IE mean on Samsung washer?

IE usually indicates: Water fill delay.

Can I keep using the appliance with IE?

Use caution. Severity is medium. Call a technician if pressure and filters are fine but the machine still won't fill — the inlet solenoid valve may need replacement.

How long does this fix usually take?

Typical first-pass troubleshooting takes 10–15 minutes.